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How to Buy

How Sales Enquiries and Repair Requests are processed at Bright Technologies

When you submit a Sales Enquiry or Repair Request through our website, Bright Technologies follows a clear review and confirmation process before any order is fulfilled.

1. Submit your enquiry

Complete the Sales Enquiry or Repair Request form with your contact details, product interest, specifications, and any additional message. You will receive a confirmation email with a summary of what you submitted.

2. Review by Bright Technologies

Once your enquiry is placed, our team reviews your Sales or Repair Request and replies to the email generated from your submission. That reply lists:

  • Items or repair services that are available
  • Items or repair services that are not available

3. Confirm your updated order

Please review our reply and respond to the same email thread with your updated order or repair items. When we receive your confirmed reply, Bright Technologies treats the request as a valid purchase or repair request to be processed.

4. Order details and payment

We will then reply to your email with your Sales or Repair Request order details and the bank account details for payment transfer. Payment must be confirmed before fulfilment proceeds.

5. Delivery and collection

LED Bulbs: Once your payment is confirmed, ordered LED bulbs are delivered through a courier service or the Postal Service.

eBikes and TV Antennas: For these product types, customers visit the Bright Technologies store location to collect the ordered items and settle payment in person. The order is then closed.

Need help?

Submit a Sales Enquiry or Repair Request, or contact us at bright.leds.ebikes@gmail.com.

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